Mind Your Email Manners – Wall Street Journal

So much business communication takes place electronically that people tend to dash off emails without thinking about them. But even with quick messages, it is important to observe some etiquette rules.

“Email is often the first impression that others get of you,” says etiquette expert Jacqueline Whitmore, who has done executive coaching and leadership training programs for various Fortune 500 companies.

Ms. Whitmore believes…

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