Microsoft’s decision to pre-load Windows 10 upgrade sans consent is ill-advised – Computerworld

Microsoft late last week backed off the claim that its pre-loading of Windows 10 on devices whose owners had not reserved the free upgrade was “an industry practice.”

When asked to cite some examples Friday, Microsoft instead issued a revised statement that omitted the phrase.

“For those who have chosen to reserve their upgrade of Windows 10 and those that have Windows Update automatic updates enabled, we may help customers prepare their devices for Windows 10 by downloading the files necessary for future installation,” a spokeswoman said in a Sept. 11 email response to several questions. “This results in a smoother upgrade experience and ensures the customer’s device has the latest software.”

Earlier that same day, Microsoft had asserted, “This is an industry practice that reduces time for installation and ensures device readiness,” when it confirmed accounts that Windows 7 and Windows 8.1 users had found large amounts of data representing the Windows 10 upgrade on their PCs — even though they had not requested the free upgrade.


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